Refund & Cancellation Policy

Digital delivery

This programme is a digital product. The moment your payment succeeds, your access link is shown on screen and emailed to you. Delivery is therefore complete and irreversible within seconds of purchase — the material cannot be returned.

You are eligible for a refund if

• you were charged more than once for the same order (a duplicate charge);
• your payment succeeded but you never received a working access link — by email or on the confirmation page — after contacting support and giving us a chance to resend it;
• the programme is materially different from what was described on this site.

You must request the refund within 7 days of purchase, by writing to support@slips.co.in from the email address you used at checkout. Approved refunds are returned to the original payment method within 5–7 working days.

Not eligible for a refund

• Change of mind after opening the library.
• Deciding the material is too basic or too advanced — the full syllabus, with every session listed, is public before you pay.
• Requests made more than 7 days after purchase.

If you paid and did not get your email, please check Google Drive under “Shared with me” first — access is granted to your Google account automatically at the moment of payment, so in almost every case the email is simply in Promotions or Spam and your access is already working.

Cancellations

There is nothing to cancel: this is a one-time purchase, not a subscription. You will never be charged again, and there is no renewal to stop.

Chargebacks

Please contact us before raising a chargeback with your bank — we can usually resolve an access problem in minutes. Access is suspended while a chargeback is open.

Contact

Refund requests and questions: support@slips.co.in, Mon–Sat, 10:00–19:00 IST.